Echo Global Logistics

ServiceNow Developer

ServiceNow Developer at Echo Global Logistics, Chicago. Build ITSM/ITOM solutions with Flow Designer, JavaScript, automation. 3+ yrs exp, CSA cert preferred. 4-day week, PTO, 401k.

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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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IT Operations Management
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
November 12, 2025

Join a small, hands-on platform team that builds and enhances ServiceNow for internal technology teams and key business processes. Work across ITSM, ITOM, CMDB, and ITAM, with a strong emphasis on automation and orchestration to improve efficiency and reliability.

Requirements

  • 3+ years of ServiceNow development experience in an enterprise environment
  • Strong JavaScript/Glide skills and proficiency with Flow Designer, Script Includes, Business Rules, UI Policies, Scoped Apps, and disciplined update-set practices
  • Proficiency with Flow Designer (and familiarity with legacy Workflow Editor)
  • Hands-on ITOM and automation/orchestration experience
  • Working knowledge of CMDB data models and health practices
  • Familiarity with ITIL (Incident, Problem, Change) and Agile delivery
  • Strong communication skills
  • ServiceNow CSA/CAD certification (or equivalent practical experience)

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

3+ years of ServiceNow development experience, strong JavaScript/Glide skills, proficiency with Flow Designer, hands-on ITOM and automation/orchestration experience