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Galderma
Manager of ServiceNow Platform (Service Owner)
Join Galderma in Krakow as a Manager of ServiceNow Platform. Lead ITSM strategy, governance, and performance. Requires ServiceNow expertise and leadership skills. Competitive benefits!
Direct Hire
Entry Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 15, 2025
Galderma is looking for a dynamic and self-driven ServiceNow Platform Owner to lead the evolution of our ServiceNow platform. This is a high-impact leadership role where you'll own the strategy, governance, and performance of the ServiceNow environment.
Requirements
- Proven track record managing enterprise-level ServiceNow platforms
- Deep expertise in ITSM and related modules
- Strong leadership skills and experience managing cross-functional teams
- Fluency in ServiceNow architecture, development, and integrations
- ServiceNow Certified System Administrator (CSA) certification preferred; other certifications (ITIL, PMP) a plus
- Excellent communication skills with the ability to translate business needs into platform solutions
- A Bachelor’s degree in IT, Computer Science, or related field
Benefits
- Competitive compensation package with bonus structure and extended benefits
- Hybrid work culture
- Participation in feedback loops to establish a personalized career path
- A growing company that believes in ownership from day one, empowering everyone to grow and take on accountability
Requirements Summary
Proven track record in ServiceNow, ITSM, leadership, and communication skills
