Manager, Operational Resilience

The Operational Resilience Manager will lead the effective delivery of the anticipated multi-year effort for Sun Life to enhance its Operational Resilience and gain compliance with OSFI’s E-21 Guideline. The role will support the Director, Operational Resilience in the project management of the implementation of the chosen technology tool that will be utilized to execute the global end to end Operational Resiliency Program.

Requirements

• University degree and professional designation with over 7 years of experience
• In-depth technical knowledge and expertise of governance, risk and control workflow tools like ServiceNow, Fusion and Archer
• Technology knowledge with career spent in IT focused on applications delivery and/or execution of business requirements into suitable technical requirements.
• Operational resilience planning or business continuity planning experience
• Experience with Agile Delivery Methodologies (Scrum/Kanban)
• Knowledge of industry security practices for data integration and authentication (e.g. oAuth)
• Excellent knowledge of Microsoft Office and SharePoint including SharePoint administration
• Ability to effectively engage with executives and senior leaders globally

Benefits

• Flexible Benefits from the day you join to meet the needs of you and your family
• Opportunity to move along a variety of career paths with amazing networking potential
• We’re committed to creating an inclusive and respectful environment
• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health