Manager, Product Design, AI/ML

ServiceNow is seeking a passionate and innovative Product Design Manager to lead and mentor a team of UX designers, fostering a collaborative and high-performance design culture. This role focuses on building product experiences that align with user needs and company strategy, and involves strategic thinking, collaboration, and delivery. The team is dedicated to design systems, AI/ML, and data-driven solutions.

Requirements

• 3+ years of experience managing people and/or leading design teams
• 8+ years of experience in UX Design and/or Interaction Design field
• Experience integrating AI into work processes
• Strong skills in Enterprise Design, AI/ML, and Analytics
• Ability to understand and distill complex problems into clean solutions
• Excellent teamwork, communication, and technical problem-solving skills
• BA/BS degree in Design, Design Communication, Human-Computer Interaction, or related field

Benefits

• Health plans
• 401(k) Plan with company match
• Employee Stock Plan
• Long-Term Care
• Flexible Spending Accounts
• Equity