Manager, Product Design, CRM & Industry Workflows

ServiceNow is seeking a Manager, Product Design to lead and mentor a UX design team, fostering a collaborative and innovative environment. The role involves setting goals, guiding the full product lifecycle from research to delivery, and driving user-centered solutions through design systems and cross-functional collaboration. ServiceNow is looking for someone passionate about user experience and a drive for innovation within their products.

Requirements

• 3+ years of experience managing people and/or leading design teams
• 8+ years of experience in UX Design and/or Interaction Design
• Experience in integrating AI into work processes
• Strong skills and experience in Enterprise Design or CRM products
• Portfolio of work samples representing your work and approach
• Ability to distill complex problems into clean solutions
• Excellent teamwork, communication, and technical problem-solving skills

Benefits

• health plans
• 401(k) Plan with company match
• Flexible spending accounts
• Flexible time away plan and family leave programs