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Vodafone
Manager_ServiceNow Lead
Join Vodafone in Pune as a Manager_ServiceNow Lead. Lead ServiceNow app development, customize portals, and ensure quality. Requires 7+ yrs experience, Agile, and JavaScript skills.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 4, 2025
Vodafone is seeking a Manager of ServiceNow Lead to join their Technology – Voice Operations team in India. This role involves leading end-to-end development of ServiceNow applications and modules, customizing service portals, and ensuring the quality assurance processes. The team focuses on serving global markets and delivering world-class customer experience through IT services, Business Intelligence, and Digital Business Solutions.
Requirements
- Minimum 7 years of experience as a ServiceNow Developer/Administrator
- Advanced knowledge of ServiceNow integrations and Service Portal
- Strong understanding of software development lifecycle and agile methodologies
- Proficiency in client and server-side scripting, including JavaScript
- Good understanding of SCDL workflows
- Excellent time management and communication skills
Requirements Summary
7+ yrs ServiceNow Dev/Admin experience, advanced ServiceNow knowledge and coding skills are needed. Strong Agile/SCDL knowledge, javascript proficiency and time management skills are also key
