MSD

Manager, ServiceNow Operations Support

Join MSD in Hyderabad as a Manager, ServiceNow Operations Support. Leverage your 3+ years of ServiceNow expertise (HRSD, ITSM) and certifications. Enjoy hybrid work and flexibility.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
Department - JobBoardly X Webflow Template
IT Asset Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Application Developer
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 24, 2025

We are seeking a skilled and experienced ServiceNow Admin to join our dynamic ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development and support.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3+ years of working experience as a ServiceNow support resource, preferably with HRSD, ITSM, GRC and/or ITAM product expertise.
  • ServiceNow Certified System Admin (CSA) certification
  • ServiceNow Certified Application Developer (CAD) certification is highly desirable
  • ServiceNow Certified implementation Specialist (CIS) certification is highly desirable
  • In-depth knowledge of ITIL processes and best practices for IT Service Management.
  • Excellent organizational and time management skills to manage multiple projects simultaneously.

Benefits

  • Hybrid work arrangement
  • Flexible work arrangements
  • Travel requirements flexible
  • Valid driving license required

Requirements Summary

3+ years of ServiceNow experience, Bachelor's degree in Computer Science, ITIL processes knowledge, and ServiceNow certifications