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MSD
Manager, ServiceNow Operations Support
Join MSD in Hyderabad as a Manager, ServiceNow Operations Support. Leverage your ServiceNow skills and ITIL knowledge to drive innovation in healthcare.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 18, 2025
Join a global healthcare biopharma company and be part of a 130-year legacy of success. Drive innovation and execution excellence as a ServiceNow Operations Support Manager.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of working experience as a ServiceNow support resource
- ServiceNow Certified System Admin (CSA) certification
- ServiceNow Certified Application Developer (CAD) certification is highly desirable
- In-depth knowledge of ITIL processes and best practices for IT Service Management
Requirements Summary
Bachelor's degree in Computer Science or related field, 3+ years of ServiceNow experience, and ITIL certification
