Corning

Manager, ServiceNow Product Owner (Hybrid)

Join Corning in Charlotte, NC as a Manager, ServiceNow Product Owner. Lead platform optimization, drive improvements, and leverage ITSM, ITOM skills. Benefits include medical, 401(k), and more.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
August 27, 2025

Corning is seeking a ServiceNow Product Manager to lead a team focused on platform and product line optimization. The role involves defining requirements, collaborating with stakeholders, and driving continuous improvement to maximize business value. This is an Agile environment that leverages IT investments to improve competitive position and deliver information technology applications in a cost-efficient manner. The position requires collaboration with teams across multiple business units and a proactive approach to problem-solving.

Requirements

  • BS degree in Information Technology, Computer Science, Business or a related field.
  • ITIL4 Foundation Certification.
  • ServiceNow Certified System Administrator (CSA) certification required.
  • 8+ years of experience with the ServiceNow platform.
  • Strong understanding of ServiceNow modules like ITSM, ITOM, Platform Core, SPM, HAM, SAM.

Benefits

  • Medical, dental, vision
  • 401(k) plan
  • Pension plan
  • Life insurance coverage
  • Disability benefits
  • PTO
  • Company-paid pension
  • Company-paid 401(k)
  • Peer-to-peer recognition program

Requirements Summary

BS in IT/related field. ITIL4 certification required. 8+ years ServiceNow experience, including 2+ years of implementation