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ServiceNow
Manager, Technical Support Management
Join ServiceNow in Orlando as a Manager, Technical Support Management. Lead a team, enhance AI integration, and enjoy career growth in a diverse environment.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 29, 2025
Manage Technical Support Management, lead efforts to hire and develop a technical team, and cultivate a culture built on teamwork and collaboration.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Minimum of 6 years technical support and service management experience with a minimum of 3-4 years in supervisory role.
- Experience managing Enterprise support in a large and complex environment in a web-based service and technology.
Benefits
- Diverse and inclusive work environment
- Opportunities for career advancement
- Competitive salary and benefits
Requirements Summary
6+ years of technical support experience, 3-4 years in supervisory role, AI integration knowledge
