MarTech Implementation & Digital Transformation, Director

We are looking for a Director of MarTech Implementation & Digital Transformation to lead our marketing technology stack and drive digital transformation across ServiceNow. The successful candidate will have experience in leveraging AI, integrating marketing solutions, and leading cross-functional teams.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in Adobe marketing solutions are a plus.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills, with a focus on delivering business value.
• Experience in helping stakeholders map out processes and drive towards automation and integrated AI solutions (agentic and otherwise) are preferred.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
• Strong knowledge of marketing technology trends, best-in-class MarTech architecture, and best practices
• Strong knowledge of data transformation, exchange, and delivery applications with specific focus on event driven, real-time applications
• Strong operational knowledge of digital marketing best practices – in particular, digital experience delivery and digital marketing across owned and partner channels
• Proven experience in leading large-scale Martech implementation projects in a complex, matrixed organization.
• Extensive experience implementing/operating on Adobe Experience Cloud platform, specifically focusing on latest generation of digital experience technology such as AEP, CJA, AJO B2B.
• Working knowledge of Ad Servers/Partners such as DV360, LinkedIn, Bombora preferred

Benefits

• Base pay $178,900 - $313,100
• Plus equity (when applicable)
• Variable/incentive compensation
• Benefits
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs (subject to eligibility requirements)