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NTT Ltd.
MIS Executive L2
Join NTT Ltd. in Mumbai as an MIS Executive L2. Leverage ServiceNow skills to manage IT infrastructure, resolve incidents, and ensure seamless operations.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 29, 2025
Join NTT DATA as a Cross Technology Managed Services Engineer (L2) and play an essential role in maintaining clients' IT infrastructure and systems. As a key member of our team, you will be responsible for monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring seamless communication and efficient problem resolution.
Requirements
- Moderate-level experience in managed services roles handling cross-technology infrastructure
- Knowledge of ticketing tools, preferably ServiceNow
- Familiarity with ITIL processes and experience working with vendors and third parties
- Bachelor's degree in IT/Computing or equivalent work experience
Requirements Summary
Moderate-level experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools, familiarity with ITIL processes
