MIS Executive L2

Join NTT DATA as a Cross Technology Managed Services Engineer (L2) and play an essential role in maintaining clients' IT infrastructure and systems. As a key member of our team, you will be responsible for monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring seamless communication and efficient problem resolution.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure
• Knowledge of ticketing tools, preferably ServiceNow
• Familiarity with ITIL processes and experience working with vendors and third parties
• Bachelor's degree in IT/Computing or equivalent work experience