.svg)
Zensar
Monitoring-Operations Support-Infrastructure Monitoring
Join Zensar as a NOC Engineer in Telangana. Utilize ServiceNow for incident management, monitor networks, and troubleshoot issues. Competitive salary and benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 7, 2025
We are looking for a NOC engineer to oversee our client networks and computer Servers/Systems, monitoring performance, troubleshooting issues, and responding to network alerts.
Requirements
- Knowledge of network and Server infrastructure monitoring
- L1 level troubleshooting skills
- Ability to work flexible hours
- Experience in Incident management (ServiceNow) and SolarWinds
- Knowledge of server OS and hardware systems including Network devices troubleshooting
- Excellent troubleshooting skills
- Good written and verbal communication skills
- Knowledge on Windows operating system
- Experience working on monitoring tool
- Expertise working on ServiceNow Tool and ServiceNow reporting
- Ability to understand user request and transfer to relevant SME
- Tracking of Incident SLA
- Incident Quality analysis
- Excellent verbal and verbal communication, and presentation skills
- Expertise in Office applications – Excel, Word, PowerPoint
- Expertise in ITIL processes
- Good understanding of Incident Management, Problem Management
- Good understanding of Major Incident Management
- Cloud certifications(AWS)
Benefits
- Team-oriented work environment
- Competitive salary and benefits package
Requirements Summary
Minimum 3-5 years of experience in Network and Server infrastructure monitoring, L1 level troubleshooting skills, and excellent communication skills
