MS Engineer- L2-Windows

Make an impact with NTT DATA, a company renowned for technical excellence and leading innovations, where you can grow, belong and thrive. As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining clients' IT infrastructure and systems, working closely with other teams and clients to provide second-level support.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure.
• Knowledge of ticketing tools, preferably ServiceNow.
• Familiarity with ITIL processes and experience working with vendors and third parties.
• Proficiency in planning activities and projects, taking changing circumstances into account.
• Ability to work longer hours when necessary and adapt to changing circumstances with ease.
• Proven ability to communicate effectively and work across different cultures and social groups.
• Positive outlook and ability to work well under pressure.
• Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
• Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

• Opportunity to work with a renowned company
• Global culture that embraces diversity
• Equal Opportunity Employer
• Part of NTT Group and headquartered in Tokyo