MS Engineer- L2-Windows

Join NTT DATA, a global innovator of business and technology services, as a Cross Technology Managed Services Engineer (L2) to maintain clients' IT infrastructure and systems, resolve technical incidents, and provide second-level support. Your expertise will help drive the optimization of efforts, contribute to various projects, and maintain a positive outlook in high-pressure situations.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure.
• Knowledge of ticketing tools, preferably ServiceNow.
• Familiarity with ITIL processes and experience working with vendors and third parties.
• Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

• Diverse and inclusive work environment
• Opportunities for growth and career advancement
• Commitment to equality and fairness in the workplace
• Ability to work with clients from different cultures and social groups
• Positive outlook and ability to work well under pressure