MS Engineer L2 - Cloud

Join NTT DATA as a Cloud Managed Services Engineer (L2) and make an impact with our clients' cloud infrastructure. Monitor, identify, and resolve cloud-based incidents and service requests with technical expertise. Work closely with other teams and clients to extend necessary support.

Requirements

• Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
• Moderate experience in managed services and knowledge of ticketing tools like ServiceNow
• Knowledge of management agents, redundancy concepts, and supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup
• Strong planning skills with an ability to adapt to changing circumstances
• Ability to communicate and work effectively across different cultures and social groups
• Active listening skills, including paraphrasing and probing for further relevant information
• Positive outlook and ability to thrive in a pressurized environment
• Willingness to work longer hours when necessary and maintain a client-focused approach
• Bachelor’s degree in information technology/computing or equivalent work experience

Benefits

• Equal Opportunity Employer
• Global culture that embraces diversity
• Environment free of unfair discrimination and harassment
• No details provided on benefits, bonuses, or perks