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NTT Ltd.
MS Engineer (L2)
MS Engineer (L2) at NTT Ltd., Jakarta. Maintain IT infrastructure, resolve incidents using ServiceNow ticketing. ITIL knowledge, managed services experience required. Support cross-technology environments.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 19, 2025
Join NTT DATA and make an impact by maintaining clients' IT infrastructure and systems. Proactively monitor, identify, investigate, and resolve technical incidents and problems.
Requirements
- Moderate-level experience in managed services roles handling cross-technology infrastructure
- Knowledge of ticketing tools, preferably ServiceNow
- Familiarity with ITIL processes and experience working with vendors and third parties
- Proficiency in planning activities and projects, taking changing circumstances into account
- Positive outlook and ability to work well under pressure
Requirements Summary
Moderate-level experience in managed services, knowledge of ticketing tools, familiarity with ITIL processes
Apply now
Special capital Region of Jakarta
|
Indonesia
Entry Level
In-Person
Full Time
