Join CACI as a Network Event Management QA Analyst in Springfield, VA. Leverage ServiceNow for ITIL-based quality assurance in IT event management. Benefits include healthcare, retirement, and education support.
We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality in our IT event management processes. The ideal candidate will develop and implement quality assurance processes aligned with ITIL best practices, focusing on the effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance.