Network Operations Analyst L1 @MMCTech

We are seeking a talented individual to join our NSI Operations Level 1 team at Marsh McLennan (MMC). The role will be based in Cluj, Romania and involves providing technical escalation in a 24/7 operations L1 team, leveraging various operations management tools.

Requirements

• Associate's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
• 2-5+ years of hands-on experience in a technical infrastructure operations/Cloud environment
• Technical experience in network support (Cisco, PaloAlto, Aruba, F5, etc.) and server OS support (Windows, Linux, Container Support)
• Knowledge of ticketing systems and monitoring applications, with experience in Change Control Ticketing and Incident Reporting (ServiceNow experience a plus)
• Availability for Shift: Wednesday through Saturday (10 hours)

Benefits

• Yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary)
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget)
• Performance Bonus scheme
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance