Network Operations Engineer II

Network Operations Engineer II is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network.

Requirements

• Expertise in Optical networking
• Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment
• Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar)
• Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent)
• Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience)
• 3+ years of network operations experience, with a focus on IP and Optical networks

Benefits

• Medical provided through Cigna (PPO, HSA, EPO options)
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law