CACI International Inc

Network Problem Management Quality Assurance Lead

Join CACI International Inc as a Network Problem Management QA Lead in Sterling, VA. Leverage ServiceNow expertise to enhance network processes. 10+ yrs exp, ITIL cert required. Comprehensive benefits offered.

ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 25, 2025

We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our network problem management processes.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 10+ years of experience in network operations, quality assurance, or related roles
  • TS/SCI with Poly required
  • Experience with major ITSM platforms (e.g., ServiceNow, BMC Remedy)
  • ITIL certification in Problem Management

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

10+ years of experience in network operations, quality assurance, or related roles; TS/SCI with Poly required; ITIL certification in Problem Management