NOC Administrator

The NOC Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments, monitoring and triage of devices, and resolving escalated incidents.

Requirements

• Bachelor's degree in computer science or information technology
• Network+ or A+ certification
• MS900, AZ900, AZ104 and/or CCNA certification is highly preferred
• Experience working with an ITIL based ticketing system tool - ServiceNow
• Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc)
• Strong listening, verbal, written, and interpersonal communication skills
• Accuracy and attention to detail when monitoring and maintaining systems
• Ability to work in a fast-paced, 24/7 operational environment
• Adept at communicating with all levels of technical experience
• A strong sense of urgency and the ability to multi-task effectively
• Demonstrated organizational, communication and time management skills with the ability to work independently

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan