Speedcast

NOC Engineer - Level 3

Join Speedcast as a Level 3 NOC Engineer. Leverage your Linux and networking skills, utilize ServiceNow for incident management, and enjoy career growth.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 17, 2025

We are seeking an experienced Level 3 NOC Engineer to join our Global Network Operations Center. The ideal candidate will have extensive Linux and networking experience, a proactive mindset, and a passion for diving deep into technical issues to resolve incidents, improve systems, and support mission-critical applications in challenging, distributed environments.

Requirements

  • Extensive and strong hands-on experience with Linux system administration and troubleshooting in production environments.
  • Familiarity with Type 1 and Type 2 hypervisors (e.g., KVM, VMware ESXi), including passthrough configuration, resource tuning, and troubleshooting.
  • Experience with public cloud platforms (e.g., Azure, AWS), including VM provisioning, virtual networking, SSO setup, and datastore configuration.
  • Solid understanding of IP networking protocols and services: TCP/IP, DNS, DHCP, NAT, VLANs, routing (BGP, OSPF, RIP), VPNs, proxies, and firewalls.
  • Strong troubleshooting skills using network tools (e.g., ping, traceroute, tcpdump, Wireshark).
  • Proficiency with virtual NICs, Linux network stacks, and interface configuration.
  • Hands-on experience testing and troubleshooting REST APIs using Postman, Swagger, CURL, and Python scripts.
  • Exposure to containerized workloads and orchestration, including Docker, Kubernetes, or K3s.
  • Familiarity with infrastructure automation tools such as Ansible, Terraform, or Bash scripting.
  • Experience with tools like ServiceNow, Jira, or other ITSM platforms for case and incident management.
  • Strong written and verbal communication skills with the ability to clearly document issues, escalate appropriately, and collaborate across teams.

Benefits

  • Work at the cutting edge of network operations, edge computing, and satellite systems, enabling global connectivity in the most remote and demanding scenarios.
  • Be part of a collaborative, fast-moving team that values technical depth, mentorship, and continuous learning.
  • Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
  • Work on diverse projects – every day is different with our customers from a range of industries around the world
  • Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.

Requirements Summary

Extensive Linux experience, familiarity with hypervisors and cloud platforms, strong troubleshooting skills, and experience with containerized workloads and automation tools