Non-Secure Voice Specialist

The Defense & Intelligence Group at Leidos has a career opportunity for a non-secure Voice Specialist in support of the Air Force National Capital Region (AFNCR) IT Services program.

Requirements

• High School Diploma and a minimum of 3 years of experience in telecommunications or IT support
• Active DoD Secret security clearance
• Current CompTIA Security+ certification (DoD 8570 compliant)
• Hands-on experience with VoIP technologies and systems
• Familiarity with IT service management tools such as ServiceNow and/or Remedy
• Strong understanding of telecommunications systems, including circuit provisioning and MAC processes
• Experience working within Department of Defense (DoD) or similar federal environments
• Strong interpersonal and communication skills with the ability to interact effectively with both technical and non-technical stakeholders
• Ability to troubleshoot and resolve technical issues independently and collaborate across multiple teams
• Experience providing technical training or support to end-users
• Familiarity with telecommunications circuit types and wiring standards