Officer - HR Operations Support Analyst 2 (Hybrid)

At Citi, we're looking for a high caliber professional to join our HR team as an Officer, HR Operations Support Analyst 2 - Hybrid based in Taguig, Philippines. The role involves providing second-level support for learning-related cases and collaborating with stakeholders to address learning support needs.

Requirements

• 2 years relevant experience
• Knowledge in case management - ServiceNow (desirable)
• Agile Methodology and JIRA knowledge will be an advantage
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in requirements.
• Self-motivated and detail oriented.
• Demonstrates proactivity and works effectively with minimal supervision.
• Strong organizational and time management skills.
• Demonstrated problem-solving and decision-making skills.
• Clear and concise written and verbal communication abilities.
• Analytical, research, and problem-solving skills.

Benefits

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.