Onsite IT Support Technician

NSC Global is seeking an IT Support Technician to join their onsite support teams across North America and Canada. The role involves providing technical support to end users, resolving hardware and software problems, and ensuring smooth day-to-day operation. The ideal candidate will have experience in end user computing and enjoy hands-on technical work.

Requirements

• Good understanding of PC and printer hardware
• Experience with Microsoft Windows operating systems
• Familiarity with standard office applications (Microsoft Office, etc.)
• Networking knowledge (TCP/IP, Wi-Fi, VPN)
• Exposure to ticketing tools (ServiceNow)
• Strong customer service mindset
• Ability to multitask and prioritize in a busy environment
• Clear verbal and written communication
• Willingness to learn and develop new technical skills
• Reliability, professionalism and a hands-on working style

Benefits

• Opportunities for training, certification and career growth
• A supportive, international team environment
• Real hands-on experience in diverse customer environments