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DXC Technology
Onsite Support Lead
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 23, 2025
Onsite Support Lead is responsible for managing tickets, providing on-site and remote support, and ensuring compliance with DXC and client policies.
Requirements
- 1-2 years of experience in IT support or related roles
- Diploma/Degree in IT, Computer Science, or related field
- Experience in IT Service Management tools (e.g., ServiceNow)
- Knowledge of Microsoft Office Suite, Windows OS, and networking fundamentals
Benefits
- Strong problem-solving skills
- Excellent communication skills
- Detail-oriented with the ability to follow up on unresolved tasks diligently
Requirements Summary
1-2 years of IT experience and a diploma/degree in IT or a related field
