ServiceNow Techno-functional Analyst (SA/M),Digital and Emerging Tech, Technology Consulting

We are seeking an experienced and proactive ServiceNow Techno-Functional Analyst (Senior Associate/Manager) to lead and deliver high-impact ServiceNow solutions across the enterprise.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
• 6–10 years of ServiceNow experience, including configuration, scripting, and solution design.
• Proven ability to gather business requirements and translate them into functional and technical specifications.
• Strong experience with ITSM processes and modules.
• Knowledge of JavaScript, Glide API, Flow Designer, and Business Rules.
• Excellent communication and stakeholder management skills, including experience presenting to leadership.
• Experience working in Agile/Scrum environments.

Benefits

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.