Operations Analyst

We are seeking an Operations Analyst to support a large-scale, multi-phase deployment project in the pharmaceutical sector. This role is a hybrid of data analytics and operational incident management, requiring both technical data skills and a structured, process-oriented approach to managing data issues.

Requirements

• SQL skills to investigate and validate data issues
• Experience with incident tracking systems (e.g., Jira, ServiceNow)
• Prior experience in commercial pharma data operations (e.g., CRM, sales, field ops data)
• Proven ability to manage incidents, track issues, and ensure timely resolution
• Process-oriented mindset with a focus on data quality and compliance
• Strong communication skills to collaborate with both technical teams and business users

Benefits

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings