Operations Manager – Identity and Access Management (IAM)

By Light is seeking an experienced Operations Manager to oversee a mission-critical enterprise Identity and Access Management (IAM) program supporting a major federal agency.

Requirements

• 10+ years of experience managing mission-critical IT operations, preferably in a federal government or highly regulated environment.
• 7+ years of direct experience in Identity and Access Management (IAM) operations or related fields.
• Experience working in an Agile DEVOPS environment and SAFe.
• Hands-on experience with automation tools (e.g., Terraform, Ansible, Puppet, Jenkins) and CI/CD processes or managing a team that performs automation.
• Proven experience collaborating with Site Reliability Engineering (SRE) teams to enhance system reliability, optimize monitoring strategies, and automate issue resolution.
• Strong leadership and communication skills to mentor and manage technical teams, as well as interface with senior agency officials.
• Proven experience with implementing and supporting IAM Single Sign On (SSO) solutions.
• Solid understanding of identity lifecycle management, authentication methods (SAML, OAuth, MFA), and directory services (LDAP, Active Directory).
• Familiarity with federal IT security and compliance standards (FISMA, NIST SP 800-53).
• Strong knowledge of system monitoring tools, incident management frameworks, and automation practices (e.g., using tools like Splunk or ServiceNow).
• Experience with cloud services (AWS, Azure) and hybrid environments.
• Excellent problem-solving and decision-making skills.

Benefits

• health insurance
• 401(k)
• paid time off
• other benefits