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EY
Operations Technician - EY Global Delivery Services
EY Operations Technician in Buenos Aires managing IAM, Active Directory, and hybrid cloud. ServiceNow ticketing, root cause analysis, technical support. Career growth, learning opportunities, inclusive culture.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 11, 2025
Operations Technician - EY Global Delivery Services, responsible for IAM (Identity and Access Management) processes, including Active Directory, hybrid cloud deployment, mobile computing, and federation, with opportunities for career growth and development.
Requirements
- Be a liaison between customer requirements and technology functionality
- Conduct proper root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user issues
- Provide technical advice for customer mail distribution inquiries and queries related to distribution list and list support
- Document issue details and resolutions into support tracking system (ServiceNow)
Benefits
- Continuous learning
- Success as defined by you
- Transformative leadership
- Diverse and inclusive culture
Requirements Summary
Operations Technician with IAM experience, strong problem-solving skills, and ability to work collaboratively
Apply now
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Autonomous City of Buenos Aires
Argentina
Entry Level
In-Person
Full Time
