syntax

Optimization Service Manager

Join Syntax as an Optimization Service Manager in Paris. Leverage ServiceNow skills to enhance SAP solutions, lead teams, and drive continuous improvement.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 5, 2025

Provide flexible and high-performance optimization services using SAP solutions, managing senior consultants and implementing continuous improvements in alignment with client methodology.

Requirements

  • At least 7 years of relevant experience in ERP projects, evolutions, and support
  • Certification or experience with best practices (ISO, ITIL, COBIT, SIX Sigma, Lean IT)
  • Bachelor's degree required, preferably in computer science

Benefits

  • Experience with ServiceNow or SAP Solution Manager or other ITSM tools
  • Ability to lead team members, manage multiple responsibilities, and navigate difficult conversations with clients or consultants
  • Excellent communication, writing, and presentation skills

Requirements Summary

7+ years of ERP experience, certifications in best practices, and a degree in computer science