Oracle Cloud Support Engineer - P2P/Tax

We're looking for a senior professional with strong functional experience in Oracle ERP Cloud, especially in the Procurement, Payables, Expenses, and Tax modules. As a Functional Specialist Oracle Cloud – P2P/Tax, you'll be responsible for ensuring operational excellence, SOX compliance, and adherence to ITIL protocols.

Requirements

• Support functional modules Procurement, Payables, Expenses, and Tax in Oracle ERP Cloud.
• Resolve calls with quality and within the SLA deadline, in partnership with suppliers and IRM team.
• Support monthly closing processes in multiple regions (LATAM, USA, APAC).
• Conduct regression testing in quarterly updates of the SaaS platform.
• Attend monthly and quarterly compliance requirements (SOX), with evidence and proper documentation.
• Lead good operational practices with ServiceNow, GitLab, and ITIL structure.
• Work with Oracle project and engineering teams to ensure efficient deliveries and integrations.
• Influence positively the team culture and disseminate quality standards.
• Manage and scale risks and problems with agility and clarity.
• Deep knowledge in functional configurations of Oracle Cloud in the mentioned modules.
• Experience with electronic fiscal document capture and integration with EDICOM or Syncro.
• Experience with Brazilian tax configurations and local tax legislation.
• Knowledge of Oracle locations for Brazil and LACLS reports.
• Experience with BIP, PL/SQL, Web Services (SOAP/REST), FBDI, and ADFDi.
• Clear, written and verbal communication in English.