Oracle Fusion System Administrator

Oracle Fusion System Administrator is a key member of the IT Business Applications team. As a member of this team, the Oracle Fusion System Administrator is responsible for application sysadmin activities like user provisioning, role assignment etc. This is a hands-on role supporting global implementation of the Oracle EBS and Oracle Fusion Cloud Application.

Requirements

• Monitor and review ServiceNow ticketing system for requests in the Application System Administrator queue and act on these requests in accordance with established process flow.
• Attend to all System Administrator requests including creation of new users, changes to users’ attributes, assignment of roles, data access etc. following established approval process.
• Document all system adminstrator activities including approvals in accordance with IT audit control requirements.
• Meet SLAs for various request types and share periodic reports.
• Support audit requests on system administrator activities in requested format.
• Diagnose, troubleshoot, and resolve any user issues related to login and access.
• Perform period reviews of user and role assignments for potential audit deviations, risk assessments etc.
• Strong experience in User and Role Maintenance.
• Experience in ServiceNow or similar ticketing system.
• Knowledge of ITIL processes (incident, problem, change management)
• Work effectively on multiple activities and projects.
• Strong analytical and training skills.
• Troubleshoot user access issues.
• Excellent communication and organizational skills.

Benefits

• Paid Time Off
• Retirement Plan
• Health Insurance
• Life Insurance
• Disability Insurance