Partner Business Development – CRM Transformation (Americas)

ServiceNow is a global market leader in innovative AI-enhanced technology, and we're looking for a Partner Business Development – CRM Transformation leader for the Americas. As a key contributor to our team, you will drive business development initiatives that enable partners to embed ServiceNow’s CRM technology into their go-to-market motions and customer solutions.

Requirements

• 7+ years of experience in partner business development, ISV/channel sales, or enterprise software business development in the Americas
• Proven success driving partner-led business development and joint pipeline creation
• Deep understanding of the CRM market and how partners build and monetize CRM practices
• Experience working within complex, global partner ecosystems (System Integrators, ISVs, Cloud Service Providers)
• Strong ability to influence partners’ business strategies and architectural roadmaps
• Proven ability to collaborate across matrixed teams—partner sales, solution specialists, and marketing
• Excellent executive presence, communication, and relationship management skills
• Results-oriented mindset, with measurable success in pipeline acceleration and customer impact
• Fluency in English required; Spanish or Portuguese a strong plus

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs