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ServiceNow
Partner Renewals Operations Manager
Join ServiceNow as a Partner Renewals Operations Manager in Heredia. Leverage ServiceNow skills to manage partner renewals, data hygiene, and forecasts. 2+ years in SaaS and CRM required. Flexible work options available.
The Mothership
Entry Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 1, 2025
We are seeking a Partner Renewals Operations Manager to work directly with our Store Partners, manage data hygiene, and provide accurate forecasts on partner renewals.
Requirements
- Proven experience interfacing directly with Partners
- Proven experience with subscription-based SaaS licensing models and renewal workflows
- Proficiency in CRM tools, Microsoft Dynamics a plus
- Excellent data analysis and reporting skills via Excel and visualization tools such as Tableau and Power BI
- Excellent listening and verbal / written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiences
- Exceptional organizational skills and strong attention detail
- Superior problem-solving skills with ability to drive conflict resolution
- Ability to work in a fast paced environment and manage multiple priorities
- Team player with positive “can do” attitude
Benefits
- Work Personas (flexible, remote, or required in office)
- Equal Opportunity Employer
- Accommodations (reasonable accommodations for candidates with disabilities)
- Export Control Regulations (compliance with export control regulations)
Requirements Summary
2+ years of experience with partners, subscription-based SaaS, and CRM tools
