ServiceNow

Senior Technical Support Engineer - Automation

Join ServiceNow in Heredia as a Senior Technical Support Engineer. Leverage your ServiceNow skills to diagnose issues and enhance customer support. 3-5 years experience required.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 1, 2025

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. We are looking for a Senior Technical Support Engineer to join our team and help diagnose technology issues and provide excellent customer support.

Requirements

  • 3-5 years of related experience
  • Bachelor’s degree in computer science
  • Fluency in Portuguese, Spanish, and English
  • Strong interpersonal skills
  • Ability to work outside of normal business hours (evening/weekend shifts, holidays)

Benefits

  • Generous earning potential
  • Opportunity to expand role in the company as we grow

Requirements Summary

3-5 years of experience in computer science, fluency in 3 languages, strong interpersonal skills