Partner Success Leader @MMCTech

The Partner Success Leader will play a critical role in ensuring stakeholders achieve their desired outcomes while using Core Tech services. This position requires a strategic thinker with a strong background in Partner Success, account management, and relationship building.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred.
• 7+ years of experience in Partner Success, account management, or a related field, preferably within an IT Services vendor organization
• Proven track record of managing and growing customer accounts, with a focus on customer satisfaction and retention.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with stakeholders.
• Strong problem-solving skills and the ability to navigate complex customer situations.
• Proficiency in tools like ServiceNow and Planview Portfolio is preferable

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Career opportunities
• Benefits and rewards to enhance your well-being
• Yearly budget to build your flexible benefits package (up to 20% of your annual salary)
• 30+ days off
• Performance Bonus scheme
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance