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Careers
People Experience Coordinator
Join Lion as a People Experience Coordinator in Sydney. Leverage ServiceNow for onboarding, reporting, and customer service. 3+ yrs experience required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 7, 2025
Lion is seeking a dynamic People Experience Coordinator to join their vibrant team and ensure exceptional workplace experiences for employees and guests. This is a permanent full-time position requiring onsite work in Sydney CBD. The role involves managing reception, onboarding, HR system requests, reporting, customer service, and supporting key initiatives like service transformation and customer journey improvement.
Requirements
- Co-ordinate and maintain a high standard of reception
- Manage the office onboarding process for new starters
- Deliver resolution of Tier 1 service requests in ServiceNow
- Perform reporting in ServiceNow and analyse key trends
- Create, review and update people knowledge article in ServiceNow
Requirements Summary
3+ yrs customer service experience; RSA certificate needed. SAP and invoice processing experience desired
Apply now
Sydney
|
New South Wales
Australia
Mid-Level
In-Person
Full Time
76515-76515 AUD/year
