People Operations Associate

SoFi is seeking a People Operations Associate to join its People Operations team, focused on delivering exceptional service to employees and internal HR partners. The role involves providing timely support through a ticketing system, managing administrative tasks, ensuring data accuracy, and building relationships with HR departments. This position is a first point of contact for employee inquiries and contributes to a smooth and positive employee experience.

Requirements

• 2+ years in an administrative role, preferably within HR or a service-focused function.
• Strong customer service orientation with empathy, professionalism, and discretion.
• Detail-oriented and able to manage confidential information.
• Experience with Workday and ServiceNow is a plus.
• Proficiency with Excel and Google Sheets.
• Ability to self-start and navigate ambiguity.
• Strong written and verbal communication skills.

Benefits

• Competitive benefits