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ServiceNow
People Operations Team Lead
Join ServiceNow as a People Operations Team Lead in San Diego. Leverage ServiceNow skills to enhance HR operations, drive AI integration, and improve employee experiences.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
As a People Operations Team Lead, you will work closely with Global People Care Associates and Specialists, demonstrating ServiceNow leadership capabilities by supporting their day-to-day activities to maximize productivity and optimize partnerships.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Excellent communication, interpersonal, and relationship-building skills with individuals at all organizational levels, both internally and externally.
- Ability to navigate and understand both global and region-specific processes within the Global People Care team, enabling holistic problem-solving and process improvement.
Benefits
- Excellent communication, interpersonal, and relationship-building skills
- Ability to navigate and understand both global and region-specific processes
- Passion for creating exceptional employee experiences
Requirements Summary
5+ years’ previous experience in HR operations or centralized customer service support, leadership experience, and process optimization skills
