.svg)
Coursera
People Services Specialist
Join Coursera as a People Services Specialist in India. Leverage your 2+ years of ServiceNow expertise to manage HR operations and employee lifecycle. Flexible hours!
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 2, 2025
Coursera is seeking a People Services Specialist to join their dynamic team in India. The ideal candidate will have 3-5 years of experience in HR Operation/Shared Services and 2 years of relevant experience in HRIS tools like Workday & ServiceNow. The role will involve managing the entire employee lifecycle from onboarding to offboarding, administering employee benefits programs, and ensuring compliance with applicable policies and procedures.
Requirements
- 3-5 years of experience in HR Operation/Shared Services
- 2 years of relevant experience in HRIS tools like Workday & ServiceNow
- Working knowledge of US/India/EMEA employment legislations and regulations
- Ability to analyze and synthesize ticketing metrics and data
- Proficient expertise in ServiceNow ticketing systems, along with mandatory practical involvement in HR and Payroll systems like Workday
Benefits
- Flexible work schedule to accommodate varying needs of global team
- Working hours adjusted to correspond with different time zones
- Fixed hours in place to ensure smooth operations during critical time periods
Requirements Summary
3-5 years of HR experience, 2 years of HRIS experience, compliance knowledge, analytical skills, and ServiceNow expertise
