Kentro

Performance Alignment Analyst

Join Kentro as a Performance Alignment Analyst in Tysons, VA. Leverage ServiceNow for change control, manage ISO/CMMI certifications, and enjoy great benefits.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Change Management
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DevOps
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Governance, Risk, and Compliance
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Reporting and Analytics
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 6, 2025

Kentro is a dynamic community of experts dedicated to advancing customers' missions, fostering professional growth, and making a positive impact on communities. We are seeking a Senior Process Analyst to manage and maintain corporate ISO certifications and CMMI ML3 certifications.

Requirements

  • 7+ years of experience in program or portfolio management, enterprise governance, or process improvement and change control roles.
  • Working knowledge of change control frameworks, PMO operations, and quality standards (CMMI, ISO 9001, CMMC).
  • Exceptional stakeholder engagement, communication, and consultation skills.
  • Experience in regulated, security-conscious environments (DoD and Federal Civilian).
  • Preferred: PMP, PMI-ACP, ITIL, and Agile certifications.
  • Experience with digital workflow tools (e.g., ServiceNow, Jira, or similar) for managing change control.
  • Experience using/building visualizations for program and corporate leadership.
  • Familiarity with cybersecurity or mission-critical system development lifecycles.
  • Certified ISO Internal Auditor, CMMI Associate, or similar certification.
  • Familiarity with engineering and process improvement methodologies (e.g., Agile, Lean, Six Sigma).
  • Familiarity with CMMC/NIST 800-171
  • Data visualization skills – e.g., Power BI, Tableau, etc.

Benefits

  • Paid time off
  • Healthcare benefits
  • Supplemental benefits
  • 401k including an employer match
  • Discount perks
  • Rewards

Requirements Summary

7+ years of experience in program management, enterprise governance, or process improvement roles, with knowledge of change control frameworks and quality standards