Securitas Security Services

Physical Security Systems Engineer

Join Securitas as a Physical Security Systems Engineer in San Jose, CA. Leverage ServiceNow for system integration, troubleshooting, and design. Benefits include medical coverage and retirement plans.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Event Management
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Field Service Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 18, 2025

Physical Security Systems Engineer responsible for designing, programming, integrating, and troubleshooting of security systems. Excellent working experience with database, application development, and integration. Strong organizational and communication skills.

Requirements

  • Excellent working Database experience (SQL Writing scripts, updating tables)
  • Excellent application development experience using HTML, Phyton, C#, C++, JAVA
  • Excellent working application-level integration experience (Workday, ServiceNow, SAP, and LDAP etc.)
  • Excellent working application-level experience will Microsoft Word Excel and PowerPoint
  • Experience with analytics and reporting applications
  • Demonstrate experience integrating Video and Access Control systems
  • Strong organizational skills, interpersonal/team skills
  • Excellent verbal and written communications
  • Ability to multi-task, excellent time management skills
  • Excellent customer service skills
  • Document issue resolution using the existing SIMS work order system
  • Collaborate with local IT team as well as outside vendors as needed
  • Assist with creating training materials for new applications, assisting with product rollouts, and participating in application enhancement projects
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Identify appropriate solutions and/or discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws
  • Record, track, and documents the problem-solving process, including successful and unsuccessful decisions made, and actions taken, through to final decision
  • Execute other assigned projects/tasks as delegated by the Security Systems Manager
  • Other duties may be assigned
  • Design, Programming, Integration, and Troubleshooting of CCURE 9000 Security and Event Management systems, software and associated hardware
  • Design, Programming, Integration, and Troubleshooting of Milestone Digital Video system and software
  • Familiarity with CAD software, Ability to understand floor plans, diagrams, and schematics
  • Security/IT related certifications
  • Experience with project management
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner
  • Ability to multi-task in a fast-paced environment
  • Able to develop and interpret technical documentation for training and end user procedures
  • Knowledge of trends in technology relating to software applications
  • Highly self-motivated and directed, with excellent attention to detail
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Local and distant travel occasionally required. Overtime hours may be required to meet project deadlines
  • A minimum of an associate’s degree in information technology, Computer Science or related field is preferred
  • Minimum of 5-7 years security/IT related work experience
  • Demonstrated experience administrating, integrating, and troubleshooting Cameras (IP, Analog), Video Management systems, software and associated hardware
  • Demonstrated experience administrating and troubleshooting Physical Access Control systems
  • Access Control System Hardware including Magnetic Switches, Sensors, Locks, Card Readers, Control Panels
  • Proven experience with troubleshooting principles, methodologies and issue resolution techniques
  • 2+ years setup, configuration, troubleshooting of desktop/notebook hardware and software (Windows, Linux)
  • Access Control System (CCure 9000)
  • Video Management System
  • Visitor Management System
  • Incident & Dispatch Management System
  • Must be physically able to lift to 30 pounds
  • Experience working in a structured, process-driven environment

Benefits

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid Voluntary life and disability insurance life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Requirements Summary

5-7 years of experience in security/IT related work, minimum associate's degree in information technology, computer science, or related field