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ServiceNow
Pipeline - Manager, Customer Success Hub
Join ServiceNow as a Manager, Customer Success Hub in Bangalore. Lead a team, leverage AI, and enhance customer journeys with ServiceNow expertise. Benefits include health insurance, stock options, and professional development.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 5, 2025
ServiceNow is seeking a Manager of Customer Success Hubs to lead a team of Customer Success Guides in Bangalore, India. The role is critical to ensuring the success and growth of customers through their journey with ServiceNow.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Minimum 5 years in leadership roles at a high performing consulting/software company or equivalent
- Demonstrated success leading and growing a team of individual contributors
- Familiar with one or more ServiceNow product suites
- Completed appropriate ServiceNow and other appropriate industry or functional certifications (e.g. Customer Success)
- Strong executive relationships with C-Level executive leaders
Benefits
- Health insurance
- Retirement plan
- Stock options
- Paid time off
- Professional development opportunities
Requirements Summary
Experience in AI, leadership roles, team management, and ServiceNow product suites
