Datacom

Platform Architect - ServiceNow - Immediate Start

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Discovery
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified System Administrator

Job description

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Posted on:
 
October 23, 2025

Datacom is seeking a Platform Architect - ServiceNow to design, implement, and govern the ServiceNow platform. The role involves aligning platform capabilities with business strategy, leading governance processes, and ensuring compliance. The company focuses on helping organizations innovate and grow using tech.

Requirements

  • 10+ years of experience in IT, with a focus on platform architecture and enterprise service management
  • Experience in ServiceNow System Administration and Application Development
  • Experience with database design schemas, data modelling, middleware, and discovery technologies
  • Relevant Certifications in ServiceNow (e.g., Certified ServiceNow System Administrator, Certified Application Developer)
  • Scripting and developing complex workflows within ServiceNow
  • Ability to frequently interact with not only direct teammates but wider Datacom teams and functional peer groups.
  • Experience in Program Governance & Steering Committees, Demand Management, and related activities
  • Excellent customer relationship-building and management skills
  • Strong influencing and persuasive ability

Benefits

  • Social events
  • Chill-out spaces
  • Remote working
  • Flexi-hours
  • Professional development courses
  • Recognition and values

Requirements Summary

10+ yrs IT experience, ServiceNow expertise, scripting skills, and certification (e.g. Admin, Developer). Experience in program governance and strong communication skills are also required