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Avaso Technology Solutions
Desktop Support Engineer
Desktop Support Engineer at Avaso Technology Solutions. L2/L3 Windows support, SCCM/Intune admin, OS deployment. ServiceNow ticketing, ITIL processes, Active Directory expertise required. 2-4 years experience.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 3, 2025
We are seeking a Desktop Support Engineer to provide Windows L2/L3 support, create Windows application packages, and deploy operating systems. The ideal candidate will have experience with SCCM and Intune administration, knowledge of Windows 10 and 11, and expertise in EUC tools, remote support tools, and MS Office.
Requirements
- Experience in SCCM and Intune administration
- Knowledge and experience on Windows 10 and 11
- Good expertise in EUC tools, remote support tools, MS Office and Outlook
- ITIL process of Incident, Change, Problem, Service Request and related activities
- Knowledge and experience of ticketing tools (ServiceNow)
- Knowledge and experience on Service requests, incident, problem management and change process
- Knowledge in Active Directory, Entra ID, GPO
Requirements Summary
2-4 years of experience in Onsite support, ITIL process, and knowledge of SCCM and Intune administration
