Platform Architect - ServiceNow - Immediate Start

Datacom is seeking an experienced Platform Architect to lead and govern the ServiceNow platform. This role involves aligning the platform with business strategy, driving enhancements, and ensuring governance standards are met. The platform Architect will work closely with other architects and stakeholders to define platform requirements and collaborate with various teams for seamless integration of technological methodologies and components.

Requirements

• 10+ years of experience in IT, with a focus on platform architecture and enterprise service management
• Experience in ServiceNow System Administration and Application Development
• Experience with database design schemas, data modelling, middleware, and discovery technologies
• Relevant Certifications in ServiceNow (e.g., Certified ServiceNow System Administrator, Certified Application Developer)
• Scripting and developing complex workflows within ServiceNow
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties
• Excellent customer relationship-building and management skills
• Strong verbal and written communication skills with a wide variety of stakeholders
• Strong consultative and planning skills
• Effective presentation skills with the ability to convey technical information across various levels
• Strong verbal and written communication skills with a wide variety of stakeholders
• Strong consulting and planning skills
• Experience and Involvement in Program Governance & Steering Committees, Demand Management, and related activities

Benefits

• Social events
• Chill-out spaces
• Remote working
• Flexi-hours
• Professional development courses