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Interac Corp.
Platform Observability, Lead
Join Interac Corp. in Toronto as a Platform Observability Lead. Leverage ServiceNow (ITSM/ITOM) skills to enhance application visibility and performance.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Event Management
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 28, 2025
As a Platform Observability Lead, you will play a key role in ensuring the current state of Interac’s Application, Infrastructure, and Services are robust, visible, and available to stakeholders for troubleshooting, performance analysis, capacity planning and reporting.
Requirements
- A university degree in Computer Science, Computer Engineering, Information Systems or similar, or equivalent combination of education and work experience.
- A minimum of 3-5 years of work experience administrating and leading Splunk and/or Dynatrace.
- Experience with ServiceNow (ITSM/ITOM) and managing tool integration with ServiceNow (ideally including event correlation and notification)
- Experience with leading teams and providing observability vision and roadmaps
- Experience in devOps IaC practices and technology using Jenkins/Cloudbees, Terraform, Git/Github, Python
Benefits
- Compensation & Benefits
- Connection
- Core Values
- Education
- Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Requirements Summary
3-5 years of experience with Splunk and/or Dynatrace, experience with ServiceNow, and experience in devOps IaC practices
