Platform Services Engineer

Platform Services Engineer provides on-site technical support and maintenance of IT systems, infrastructure, and end-user devices. Resolves hardware and software issues, assists with IT deployments, and ensures minimal disruption to business operations.

Requirements

• Knowledge of Windows OS, Microsoft Office 365, Active Directory, remote support tools, Microsoft Azure.
• Basic networking knowledge (TCP/IP, DNS, DHCP).
• Familiarity with ITIL framework and ticketing system (eg. Servicenow, Jira).
• Fluent in French and English.
• Must be eligible to work in France and willing to travel between sites.

Benefits

• Attractive remuneration
• Peer-to-peer recognition program
• Lunch vouchers
• Transportation allowance
• Work-from-home allowance
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• Learning and development opportunities